Talk to a real human
Questions about an order, a delivery slot, or a product? Our care team replies in minutes during opening hours — no bots, no ticket queues.
Call us
+1 (555) 012-3456
Open every day, 7am – 10pm.
Average hold time: under a minute.
Email us
hello@freshcart.shop
We reply within 2 hours during opening hours — usually much faster.
Visit the depot
14 Market Lane, Greenfield
Pop in for tastings, click-and-collect and the best coffee in town.
Send us a message
Fill in the form and we'll get back to you before your groceries could arrive.
Quick answers
Order before 4pm and choose a same-day slot — most arrive within 2 hours. Next-day slots are open all evening, and you can pick any 1-hour window that suits you.
Delivery is free on orders over $40. Smaller orders cost a flat $3.99. No surge pricing on weekends, no booking fees — ever.
Our shoppers will swap it for the closest equivalent at the same price. Tell us your preference in the order notes — "swap if needed" or "refund if missing" — and we'll follow it exactly.
Of course. Anything you're not happy with gets a refund or replacement — no forms, no fuss. Just mention it on your next order or message us within 7 days.
We currently deliver across Greenfield, Riverside, Old Town and the surrounding suburbs — that's about a 12-mile radius from our depot. Type your postcode in the form above and we'll confirm in minutes.
Chilled and frozen items travel in temperature-controlled sections of our vans, and produce is packed in breathable boxes to stay crisp. From our cold room to your kitchen, it's under an hour.